Belt Cassette Fitment Guide

Belt worn, frayed, no longer retracting or locking? On the Pro series you almost always need a new belt cassette, not a new stanchion. The cassette is the whole working assembly — SlowRetract spring mechanism, belt, belt end-piece and 4 receivers — and it drops into the existing post head. Changing the metal head is almost never necessary.

Master series cassettes have been discontinued. The manufacturer no longer supplies replacement belt cassettes for the QueueMaster, WallMaster, SafetyMaster and WeatherMaster ranges. See Master series below for what we can do instead. Every Pro series model can still have its cassette replaced.

Two things to check before you order

  1. Belt width. Measure the belt itself. Standard is 2"; Xtra-wide is 3". This is the single most common ordering mistake — an Xtra cassette will not fit a standard head, and vice versa.
  2. Belt length. Stamped on the belt end-piece on most units. If the length is not marked, pull the belt fully out and measure it.

Pro series — cassettes you can order online

Cassette Belt width Price Fits these models
Replacement Belt Cassette QueuePro 250
TCC-PRO-CAS
2" $62.40
  • QueuePro 200 — 11 ft
  • QueuePro 200 Fixed — 11 ft
  • QueuePro 200 Removable — 11 ft
  • QueuePro 250 — 11/13 ft
  • QueuePro 250 Fixed — 11 ft
  • QueuePro 250 Removable — 11 ft
  • QueuePro 250 Twin — 11 ft
  • QueuePro 250 Triple — 11 ft
  • QueuePro 250 Lane Closure — 11 ft
  • QueuePro 250 Magnetic — 11 ft
  • QueuePro 250 Magnetic — 13 ft
  • QueuePro Twin 250 Magnetic ADA — 11 ft
  • QueuePro Twin 250 Magnetic ADA — 13 ft
  • QueuePro Triple 250 Magnetic ADA — 11 ft
  • QueuePro Triple 250 Magnetic ADA — 13 ft
  • QueuePro Mini 250 — 11 ft
  • QueuePro Clear — 11 ft
Replacement Belt Cassette QueuePro Xtra
TCC-PROX-CAS
3" $66.64
  • QueuePro 250 Xtra — 11 ft wide
  • QueuePro 250 Xtra Fixed — 11 ft
  • QueuePro 250 Xtra Removable — 11 ft
  • QueuePro 250 Twin Xtra
  • QueuePro Mini 250 Xtra — 11 ft wide
  • QueuePro 250 Xtra Magnetic — 11 ft
  • QueuePro 250 Xtra Magnetic — 13 ft
Replacement Belt Cassette QueuePro 300 (16 ft)
TCC-PRO-CAS-300
2" $79.60
  • QueuePro 300 — 16 ft
  • QueuePro 300 Fixed — 16 ft
  • QueuePro 300 Removable — 16 ft
  • QueuePro 300 Twin — 16 ft
  • QueuePro Mini 300 — 16 ft

Pro series — cassettes we quote

These take a replacement cassette too — we just have not listed it online yet. Call with the model and belt length and we will quote it for you.

Model family Belt length
QueuePro 400 20 / 25 / 30 / 35 ft
SkyPro 750, 1000, 2000 and 150 ft 75 – 200 ft
WallPro 300, 400, 750, 1000, Magnetic and Recessed 7.5 – 100 ft
RollerPro 200, 250, 300 and Twin 11 – 16 ft
SafetyPro 250, 300, 335 and Twin / Triple 11 – 20 ft
ConePro 500 and 600 10 – 40 ft

Master series — cassette no longer replaceable

The manufacturer has discontinued replacement belt cassettes for the Master series. This is their decision, not a stock shortage — the part is no longer produced. It applies to:

  • QueueMaster 550 — all finishes and belt lengths
  • QueueMaster Twin 550 and Twin 550 Xtra
  • QueueMaster 550 Xtra
  • WallMaster WM300 and WM450
  • WallMaster Twin and WallMaster Xtra
  • SafetyMaster 450 and Twin 450
  • WeatherMaster 250, 300, 335 and Twin / Triple

If the belt on one of these has failed, call us. Depending on the model and the fault we can usually offer a replacement unit, and in some cases a Pro series equivalent that is serviceable — which is the better long-term answer if you are running a large installation.

Other brands

Belt barriers from Lawrence / Tensabarrier, Visiontron, Lavi Industries, US Weight and Mr. Chain use their own cassettes and are not interchangeable with the Queue Solutions parts above. Call us with the model and we will match it.

Not sure which one you have?

Send us a photo of the post head and the belt end-piece, with the belt pulled out, and we will identify it. (800) 516-2115 · Contact us

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